1. Information We Collect
To provide our services, we collect several types of information from and about our users:
- Personal Identifiers: Name, email address, and phone number when you create an account or send an inquiry.
- Location Data: Precise geographic location when you grant permission to find clinics "Near Me."
- Interaction Data: Search queries, clinic views, and contact actions performed on the platform.
- Medical Interest: Treatment categories you browse to provide personalized recommendations.
2. How We Use Your Data
We process your data based on your consent and our legitimate business interests, including:
- Connecting you with Clinics: When you send an inquiry, we share your contact details with the specific clinic you selected.
- Service Optimization: Improving our search algorithm and map performance.
- PDPA Compliance: Ensuring we maintain secure records of consent and data processing.
- Personalization: Showing you treatments and clinics relevant to your goals.
3. Data Protection & Security
We implement technical and organizational security measures to protect your personal data from unauthorized access, loss, or disclosure:
- Encryption: All data is encrypted at rest and in transit via SSL/TLS.
- Access Control: Only authorized GlowHub staff can access backend systems.
- Third-Party Compliance: We verify the security standards of our partners, including Supabase and Google Cloud.
4. Your Rights (PDPA)
Under Thailand's Personal Data Protection Act (PDPA), you have the following rights:
5. Third-Party Services
GlowHub uses Google Maps Platform to provide map display, clinic location search, and address autocomplete features. By using GlowHub, you acknowledge that your use of these map and location features is also subject to:
Google may collect location and usage data when you interact with map features on our platform. Please review Google's privacy policy for details on how that data is handled.